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Rockhampton Happy Hounds & Secure Dog Walking Fields

Technical Help

F.A.Q.s and Contact Form on Website & Acuity Technical Issues

As we receive questions from our customers, we will update our F.A.Q. pages accordingly so always check here first before contacting us.


You are here: Help Start Page | Technical Help

You are viewing a help page in our popup tab. Please switch back to the main tab when you have finished reading.

Miscellaneous Frequently Asked Questions

What are popup tabs?

This website has normal pages that you use to book our services in our main tab and a number of pages which always open up in a new tab of your browser. This is to make sure that you do not lose your place in the main tab. The idea is for you to read what is on the popup tab and then close it and return to your main tab. 

Popup tabs are used for the help pages, booking terms page and the 3 skill levels in dog training. A popup tab has a yellow banner near the top and the links in the page footers are removed to encourage you to close the popup tab.

Technical Enquiries Contact Form


Vistaprint has a reliability problem with their contact forms on the current platform (hopefully it will be resolved when we move to Wix). There is nothing wrong with our website specifically. I have reported it to them and asked for an urgent response from their developers. It means that your form data below cannot reliably be sent to us (as Celine said on the old website). There is nothing we can do to fix their problem. For the time being, please email us directly, providing the information requested in the form below. Please do not use the form. Thanks.

If you cannot find an answer in the information above, please email us.

If you want to send us an enquiry about dog training, secure fields or a general enquiry, you need to go to the top of this page, click Help Start Page on the blue bar and then select the correct help page for your enquiry. This form is for technical enquiries.

Please include info about the device you are using eg mobile, tablet, computer and what you were doing before the problem occurred and were trying to do.
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