top of page

Notes for Existing Clients

  1. Our Security codes change frequently. The Acuity Booking system will email and text you the​ code in time for your booking.

  2. If you bookmark this page, future bookings are just a click away!​

Notes for New Clients

  1. We must meet all new clients the first time that they hire one of our fields. We need to check the dog's vaccination status and show you around the field and explain the facilities. We will not take much of your time then you are free to enjoy the rest of your booking in peace.

  2. We only need to do this on your first booking of either field with us (both fields are set up the same).

  3. Be aware we have a one vehicle policy, the fields are in a quiet village so we don't want there to be any disruptions. 

  4. Your booking is for your dogs only, if you wish to share a booking you must contact me directly. 

New Client Meeting

As a new client to one of our fields, we will meet you the first time you book either field with us. Both fields are set up the same way so once you have met us in one field, you are free to book either field normally thereafter.

 

We will show you around the field and show you where to park, how to use the security measures and the facilities. You will need to satisfy yourself that the field is secure enough for your dog(s).

​

We will need to see an up-to-date vaccination card or titre test for your dog(s) at this meeting. If you have an old or ill dog that cannot be vaccinated regularly, please complete the Secure Fields Contact Form to discuss the options.

Booking Best Practices 

​​​Please read the following very carefully to get the best user experience and least number of booking issues.

​

  1. Be very consistent when typing in your name, phone number and email address when dealing with Acuity.

  2. If you want to buy a package, always buy the package before you make any bookings that you want to come out of the package.

  3. Always keep your field booking emails safely in case you want to confirm your bookings (rather than asking us to confirm them).

  4. If you want to use an Acuity account (it's not needed) then always log into your account before making any field bookings.

 

If you do not understand any of the above advice, please click "Help" button in the main menu and scroll down to a fuller explanation under the F.A.Q. "Can you explain more about using the Acuity Booking System?"

​

** Please remember that all bookings are subject to our Booking Terms of Use and by continuing to book in the Acuity View below, you are agreeing to these terms in full. Thank you.

Special Offers!

Buy our packages here if you want to and then scroll down to book the field using the special offers to pay for it.

bottom of page